Contact Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag a poker app we should be looking at? This is the page for that. We read every message that comes in, though as an independent review site we can't help with account issues, deposits, withdrawals or disputes on any poker platform — those need to go directly to the operator's own support team.

What we can help with

• Corrections to bonus terms, ratings or details in our reviews of sites like Coinpoker, Bovada, Ignition or Americas Card Room
• Suggestions for real money poker apps we haven't covered yet
• Feedback on how we score and rank sites for game variety, traffic, rakeback or mobile play
• General questions about how whilethemenwatch.com works and how we make money

What we can't help with

We don't operate any poker room, hold player funds, or have access to any operator's account systems. If you need help with a deposit that hasn't cleared, a withdrawal that's taking longer than expected, KYC verification, or a dispute over a hand or a bonus, contact the poker site's own customer support directly — they're the only ones who can look into your account. Every operator we list has a support channel, usually live chat or email, listed on their own site.

Before you reach out — check these first

A lot of questions we get are already answered elsewhere on the site. Our About Us page explains how we research and rate poker apps, including how commercial relationships work and why they never decide a ranking. If your question is about how a welcome bonus, rakeback, or deposit match actually works in practice, that's covered in the individual reviews above, alongside the playthrough requirements and time limits attached to each offer.

If your concern is about spending, time at the tables, or wanting to set limits or take a break, that's worth reading through our Responsible Gambling page before anything else — it has practical tools and the number for the National Problem Gambling Helpline. For the legal detail on how this site works, use of content, and liability, see our Terms and Conditions.

How our reviews stay independent

Top Online Poker Sites may earn a commission when readers sign up with an operator through our links. That relationship never buys a better rating — Coinpoker sits at the top of our table because of how it scores on our criteria, not because of any commercial arrangement, and the same applies down the list. If you ever think a review reads more like marketing than an honest assessment, tell us. That's exactly the kind of message we want.

A note on age and eligibility

whilethemenwatch.com is intended for adults of legal gambling age only. Most regulated US states set the minimum age for real money poker at 21, though a small number allow 18. Online poker for real money is only legal where a state has specifically regulated and licensed it — availability varies, and it's the reader's responsibility to confirm what's permitted where they live before signing up anywhere.

Responsible gambling reminder

Poker is a game of skill, but no strategy removes the risk of losing money, and it should never be treated as a way to earn income or fix financial problems. If gambling stops being enjoyable, starts to feel like an obligation, or is affecting your finances, relationships or mental health, help is available around the clock through 1-800-GAMBLER. Our Responsible Gambling page has more resources, including how to set deposit limits or self-exclude with individual operators.

Getting a reply

We aim to read and respond to messages in the order they arrive. Being specific helps: name the poker site, the page, and exactly what you're asking about or flagging, and we'll get back to you as quickly as we reasonably can. There's no need to chase — just send it once and give us time to look into it properly.